| 1. How much does it cost to use guide service? Our guide services are totally free of charge. However, please kindly prepare to pay all the expenses of the guide during the tour, such as admission fees, restaurant meals, transportation fees, etc. |
| 2. Do I have to give a tip? HFTGs’ volunteers are not allowed to receive tips. In case, you insist on showing your appreciation, it will be used as the donation to support the organization. We would like to express our sincerest thanks for your kind gesture. |
| 3. We are a group of 8 people, and can we request a guide? We may arrange two (or more) guides. Please be prepared to pay the expenses of these guides. |
| 4. What languages do guides speak? Currently, we have English, Chinese, French, Russian, Korean, Japanese, German, Spanish, Italian and Vietnamese speaking guides. It is Hanoi Free Tour Guides’ great effort to extend our services in more languages to serve more tourists from all over the world visiting our country. |
| 5. Can I request a guide for weekdays? Yes, you can. |
| 6. When should I request a guide? We recommend you request as soon as possible before the planned date for the tour. However, please don’t hesitate to email us or book at any time even short notice. We will inform you whether your requested tour can be confirmed. Our hotlines: +84(0)988979174 Or email us at hanoifreetourguides@gmail.com, Hanoi Free Tour Guides Tour Operation Department will reply you shortly. |
| 7. How can I book a tour with HFTGs? Please apply using the ONLINE BOOKING FORM. You can also contact us via email: hanoifreetourguides@gmail.com. After receiving your inquiry, we will reply you as soon as possible. |
| 8. Where do I meet my guides? Our guides will meet you right at your hotel. |
+ 84 (0) 96 1002338
hanoifreetourguides@gmail.com
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